In-Network Dual Diagnosis Treatment Programs That Accept Anthem

Searching for Dual Diagnosis Treatment that actually takes your insurance? We get it—the process is exhausting. This page lists programs in your area that have agreements with Anthem. That's a good starting point, but remember: you'll still want to call and verify your specific coverage before making any decisions.

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How Anthem Coverage Works for Treatment

What in-network means and why it matters for your costs

Here's what "in-network" actually means: the facility has a contract with Anthem to provide services at pre-agreed rates. For you, that usually translates to lower copays, lower coinsurance, and less money out of your pocket. Out-of-network care can cost significantly more—sometimes double or even triple what you'd pay at an in-network facility.

About Anthem Networks

Anthem is part of the Blue Cross Blue Shield network in many states (California, Colorado, Connecticut, Georgia, Indiana, Kentucky, Maine, Missouri, Nevada, New Hampshire, Ohio, Virginia, Wisconsin). If you have Anthem, you may also be able to use facilities in the broader BCBS network when traveling.

Common plan types:
PPOHMOEPO

In-Network Benefits

  • Lower copays and coinsurance rates
  • Pre-negotiated service rates
  • Counts toward in-network deductible
  • Streamlined billing process

Out-of-Network Considerations

  • Higher out-of-pocket costs
  • Separate deductible may apply
  • Balance billing possible
  • May require single case agreement

Prior Authorization Requirements

If you're looking at Dual Diagnosis Treatment with Anthem, you'll likely need prior authorization. Don't let that term intimidate you—it just means Anthem reviews clinical information to confirm the treatment is appropriate. Facilities do this all the time and usually have dedicated staff to navigate the process. Ask about it when you call.

Prior authorization is typically required for anything beyond standard outpatient therapy. If you're looking at residential or PHP, expect the facility to need clinical approval before you can start.

Understanding Dual Diagnosis Treatment in the United States

Understanding your treatment options

Dual Diagnosis Treatment(Dual Diagnosis)

Residential Setting

If you're dealing with both a mental health condition and a substance use disorder, dual diagnosis treatment addresses both at the same time—because they're usually connected. Maybe you drink to cope with anxiety, or depression gets worse when you're not using. Treating just one usually doesn't work long-term. Dual diagnosis programs have both addiction specialists and mental health professionals working together on your care.

Typical Duration

30-90 days (residential) or 8-12 weeks (outpatient)

Hours Per Week

Varies by setting

This level may be appropriate for:
  • People struggling with both addiction and a mental health condition
  • Those whose substance use and mental health symptoms are intertwined
  • Individuals who've tried treatment that only addressed one issue
  • People who need coordinated psychiatric and addiction care

Who decides what level of care is right?

When you call a treatment facility, they'll do an assessment to understand your situation— things like what substances you're using, how long, medical history, mental health, and your support system. Based on that, they'll recommend a level of care. Your insurance company also has a say—they use clinical criteria (like ASAM for substance use) to decide what they'll cover. Sometimes there's back-and-forth between the facility and insurance to find the right fit.

Find Anthem Dual Diagnosis Programs by State

Anthem network availability and coverage for dual diagnosis treatmentcan vary by state. Select your state to see specific programs and coverage information.

What to Expect from Anthem Coverage for Dual Diagnosis

Coverage for dual diagnosis treatment through Anthem depends on your specific plan, medical necessity, and network status of the treatment facility. Here are general factors that typically affect coverage.

Factors That Affect Coverage

  • Your plan type (PPO, HMO, EPO, etc.)
  • Whether the facility is in-network
  • Medical necessity determination
  • Prior authorization approval
  • Your deductible and out-of-pocket max

What to Verify

  • 1.Call Anthem member services
  • 2.Ask about behavioral health benefits
  • 3.Confirm coverage for Dual Diagnosis
  • 4.Ask about authorization requirements
  • 5.Get cost estimates in writing

What to Ask When Contacting a Program

Be prepared with the right questions

That first phone call to a treatment facility can feel intimidating. Here's the thing: the people answering are usually experienced at helping nervous callers navigate this process. You don't need to have all the answers—just your insurance card and a basic idea of what's going on. But it helps to know what questions to ask them:

  • 1Are you currently in-network with my Anthem plan? (Give them your insurance ID and group number)
  • 2Can you verify my benefits and tell me roughly what my out-of-pocket costs would be?
  • 3Do you handle the prior authorization process, or do I need to call my insurance first?
  • 4Do you have availability right now? How long is the wait for admission?
  • 5What does a typical day look like in your program?
  • 6What credentials do your therapists and counselors have?
  • 7Do you offer medication-assisted treatment (like Suboxone or Vivitrol) if that's appropriate for me?
  • 8What happens after I complete your program? Do you help with aftercare planning?
  • 9Can my family be involved in my treatment?
  • 10What happens if my insurance stops approving coverage before I'm clinically ready to leave?
  • 11Do you treat people with both addiction and mental health issues at the same time?
  • 12How do you customize treatment plans for each person?

Before You Call

  • Have your insurance card ready
  • Know your policy number and group number
  • Be ready to briefly describe the situation
  • Have pen and paper for notes

What Intake May Ask You

  • What substances or symptoms are involved
  • History of prior treatment attempts
  • Current medications
  • Timeline for when help is needed

Here's something important to remember: calling a facility doesn't commit you to anything. You can (and should) call multiple places to compare options. The intake team is there to help you figure out if their program is right for your situation. If it's not the right fit, a good facility will tell you honestly and may even suggest alternatives.

"The only person you are destined to become is the person you decide to be."

Ralph Waldo Emerson
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